Accessibility Statement

Algarve Made Easy — algarvemadeeasy.com · Vilamoura, Algarve, Portugal

Our commitment

Algarve Made Easy is committed to making its website and services accessible to the widest possible audience, including people with visual, hearing, motor and cognitive disabilities. We believe that good design and accessible design are compatible and mutually reinforcing.

We build accessibility directly into our HTML, CSS, and JavaScript — not through overlay scripts or automated accessibility widgets. Accessibility must exist in the actual code.

Standards we target

This website has been developed with the following standards and legislation as its technical and legal reference:

• WCAG 2.2 Level AA — our preferred implementation target (W3C Web Content Accessibility Guidelines)
• WCAG 2.1 Level AA — minimum technical baseline
• EN 301 549 — European standard for ICT accessibility requirements
• Directive (EU) 2019/882 — European Accessibility Act
• Portuguese Decreto-Lei n.º 82/2022, de 6 de dezembro — national implementation of the European Accessibility Act
• Portuguese Lei n.º 46/2006, de 28 de agosto — prohibition of discrimination on grounds of disability
• Portuguese Lei n.º 38/2004, de 18 de agosto — general accessibility framework

About the service

Algarve Made Easy is a relocation consultancy and administrative concierge service for expats, retirees and remote workers moving to the Algarve, Portugal. The service includes: NIF registration, bank account opening, visa and residency guidance, healthcare registration, insurance brokerage, driving licence exchange, property administration, and related bureaucratic support.

The core customer journey — discovering services, understanding pricing, submitting an enquiry, and receiving a personal response — is designed to be completable without a mouse, without colour as the sole means of conveying information, and without physical interaction requirements that would exclude users with motor disabilities.

Accessibility measures implemented

Structure and navigation

• A "Skip to main content" link is the first focusable element on every page
• All pages include a <main> landmark and a logical heading hierarchy (H1 → H2 → H3)
• Semantic HTML elements are used throughout: <nav>, <main>, <article>, <aside>, <footer>
• The mobile navigation menu uses a real <button> element with aria-expanded, aria-controls and aria-label
• Every page has a unique, descriptive <title>

Keyboard and focus

• All interactive elements are operable using keyboard alone (Tab, Shift+Tab, Enter, Space, Escape, Arrow keys where appropriate)
• Focus indicators use a 3px gold outline that meets contrast requirements against the site backgrounds
• :focus-visible is used to show focus indicators for keyboard users while maintaining a clean experience for mouse users
• Escape closes modal dialogs and the mobile menu
• Modal dialogs trap focus appropriately and return focus to the triggering element on close
• No positive tabindex values are used
• No keyboard traps are present

Colour and contrast

• Primary body text on cream backgrounds meets a minimum 9.9:1 contrast ratio (well above the 4.5:1 AA requirement)
• White text on the primary navy background meets 12.7:1
• Secondary text elements meet a minimum 4.5:1 contrast ratio
• Interactive element boundaries (form borders, button outlines) use colours that meet 3:1 contrast against adjacent backgrounds
• Information is not conveyed by colour alone

Forms

• All form fields have programmatically associated labels (using for and id attributes)
• Required fields are indicated visually and programmatically
• autocomplete attributes are present on all personal information fields
• Error messages are text-based, explain the problem, and are connected to the affected field
• Forms do not use CAPTCHA; bot protection uses a hidden honeypot field that does not affect any user
• The enquiry form, roadmap assessment and intake popup are all keyboard operable

Images and media

• All meaningful images have descriptive alt text
• Decorative images use alt=""
• The site does not autoplay audio or video
• No content flashes more than three times per second

Motion

• The prefers-reduced-motion media query is respected — all animations and transitions are reduced or eliminated for users who have indicated a preference for reduced motion
• Scroll-triggered animations are disabled in reduced-motion mode

Language

• English pages use lang="en"; Portuguese pages use lang="pt"
• The site is available in English, Portuguese, Spanish and French via the language switcher
• Language switch buttons include accessible labels beyond their abbreviated text

Icons and interactive controls

• Icon-only interactive elements (WhatsApp button, close buttons) have aria-label attributes
• Decorative icons are hidden from assistive technologies using aria-hidden="true"

Known limitations

Third-party integrations

The following third-party systems are used. For components outside our direct control, we provide equivalent accessible alternatives where possible:

• WhatsApp (Meta): accessible via a keyboard-operable link with a descriptive label. Also reachable by phone.
• Calendly: used for appointment booking. Alternative route: email hello@algarvemadeeasy.com or WhatsApp.
• Netlify Forms: all forms submit via accessible HTML and provide confirmation messages.
• EmailJS: sends confirmation emails to enquirers. No user-facing UI components.
• Google Fonts: loaded via HTTPS. No user-facing UI.
• Meta Pixel / Google Analytics: consent-gated. No user-facing UI components.

Requesting accessible assistance

If you encounter an accessibility barrier on this website, or if you need information about our services in an alternative format, please contact us. We are committed to responding personally within 2 business days.

Enforcement and complaints

If you are not satisfied with our response to an accessibility complaint, you may contact the relevant Portuguese authority. In Portugal, matters relating to accessibility obligations under Decreto-Lei n.º 82/2022 may be raised with:

• ANACOM (Autoridade Nacional de Comunicações) — for electronic communications services
• INR (Instituto Nacional para a Reabilitação) — for disability rights matters

Compliance information (Decreto-Lei n.º 82/2022)

In accordance with the information requirements applicable to service providers under Portuguese and European accessibility law, the following describes how Algarve Made Easy's digital service addresses applicable accessibility requirements:

• Service description: A consumer-facing web service providing information about and access to relocation consultancy, administrative support and insurance brokerage services in the Algarve, Portugal.
• How it operates: Users can discover services via web pages, submit enquiries via accessible forms, book consultations, and receive personalised responses. The primary customer journey is operable via keyboard, screen reader and assistive technology.
• Accessibility standard targeted: WCAG 2.2 Level AA (preferred) / WCAG 2.1 Level AA (minimum). EN 301 549 principles applied throughout.
• Accessibility measures: As listed in the "Accessibility measures implemented" section above.
• Contact for accessibility assistance: hello@algarvemadeeasy.com / +351 967 605 441
• Known limitations: As listed in the "Known limitations" section above.

Review history

This statement was prepared in September 2026. It will be updated following any material change to the website or its accessibility status.